Responsive
Response time: within 4 hours, 24/7 multilingual support.
Samples: shipped in 3–5 business days (standard models).
Custom orders: 15–25 days lead time, MOQ 300 units.
Order changes: allowed within 48 hours after confirmation.
Shipping: to 80+ countries via DHL, FedEx, or sea freight; cost-saving options available.
Quality
Defect rate: <0.3% (industry average: 2–3%).
Durability: Compressors (10,000+ cycles); vacuums (5,000+ hours).
Certifications: CE, FCC, RoHS, ETL, ISO 9001.
Materials: 100% industrial-grade (copper motors, ABS casings, protected lithium-ion batteries).
Support
Pre-sales: Free samples, full specs, market reports.
In-sales: Dedicated manager, real-time order tracking, production updates.
After-sales: free part replacements, complaints resolved.
Support: Custom packaging, multilingual manuals, marketing templates (images/videos).




